Starline Care Group are a Dom care agency, nursing agency and also own a supported living home. We pride our self in the top services that we provide.

Our Ethos

Our Clients receive their care the way they want, at a time when they want to have it delivered. They are involved in all decision-making, including agreement of their personalised care plan. We know that emotional and moral support for our Clients and their family can be just as important as our specialist care knowledge, so it is ingrained in the support we provide and we always keep in close contact with concerned family and friends. We also understand that good day-to-day communication is vital to give families and loved ones peace of mind, which is why all daily records and communication sheets are kept accessible in the Clients’ home and any concerns can be easily addressed through a call to the office.

Our Staff

Our staff want more than a job. They want to make a difference in the lives of those in their care. To ensure only the best staff join us, we have a rigorous selection process in place that includes personal interviews, competency testing, reference checks and background clearance.

We also ask ourselves a simple question – would I trust the staff member to look after my own mother in her home? We only recruit if the answer is a definite ‘YES’.

Once a staff member meets our strict criteria, it’s just the beginning. Each goes through a training and orientation process that guides them through our Right at Home values and standards, going above and beyond the national legal requirements. They are given training on issues that help them develop as better overall staff, as well as training on dealing with very specific situations they may come across in their role.